The best way to contact the Financial Aid department at Chattanooga State is by email at finaid@chattanoogastate.edu. Financial Aid monitors this closely and will make sure the right person gets your email. Be sure to include your name and A-number as well as a detailed description of your problem or question. They will respond to you as quickly as they possibly can, often within the same day.
Financial Aid also can be reached by phone at 423-697-4402. Please note that during the busiest times your phone call may be answered by an outside support service, not staff in the Financial Aid office. However, the support service is knowledgeable about our financial aid system and can help you with many questions you may have.
If you wish to speak with a Financial Aid staff member in person, please come to the main campus and sign in at the Enrollment Services desk in the Student Center lobby.
