Answered By: Danielle Knowles
Last Updated: Jul 12, 2017     Views: 124

Here are some suggestions that may help:

 - If you are a part-time (adjunct) instructor but are not teaching during the current semester, your access may have been turned off. You can ask your department head to restore your access.

 - If your login fails, try a different browser, such as Firefox, Chrome, Internet Explorer.

 - Try resetting your login password with the TigerID Wizard (located on the TigerWeb login page).

 - Type in all information each time. Don't allow "auto-fill", which may include spaces.

 - Restart your computer. This helps clear the memory and allows system updates to be installed.

 - Make sure you're on a secure (passworded) wifi. Logins often fail if the network or the device isn't secure.

If you still need assistance, please call IT help for faculty and staff at 423-697-3375.

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