Answered By: Andrew James Catalano
Last Updated: Jul 12, 2017     Views: 66

Here are some suggestions that may help:

 - If you are a part-time (adjunct) instructor but are not teaching during the current semester, your access may have been turned off. You can ask your department head to restore your access.

 - If your login fails, try a different browser, such as Firefox, Chrome, Internet Explorer.

 - Try resetting your login password with the TigerID Wizard (located on the TigerWeb login page).

 - Type in all information each time. Don't allow "auto-fill", which may include spaces.

 - Restart your computer. This helps clear the memory and allows system updates to be installed.

 - Make sure you're on a secure (passworded) wifi. Logins often fail if the network or the device isn't secure.

If you still need assistance, please call IT help for faculty and staff at 423-697-3375.

Comments and Suggestions (0)

Please note: Comments do not appear until they have been read by a staff member.

    Related Topics

    Didn't find your answer? Submit a New Question here:

    Your Question
    Please give an e-mail address so we know where to send your answer. We will not share it.
    Your Info
    Fields marked with * are required.